FAQS

What types of beauty tools does Venvaro offer?

Venvaro specializes in high-quality beauty tools, with a focus on innovative products designed to enhance the nail care experience. Our product range includes items such as the Professional Nail Dryer LED UV Lamp, which is engineered to provide salon-quality results in the comfort of your home.

How does the Professional Nail Dryer LED UV Lamp work?

The Professional Nail Dryer LED UV Lamp utilizes advanced LED technology to cure gel nail polish quickly and efficiently. It emits specific wavelengths of light that activate the photoinitiators in the gel polish, resulting in a durable and glossy finish. This process typically takes between 30 to 60 seconds, depending on the type of gel used.

What is the expected lifespan of the LED bulbs in the nail dryer?

The LED bulbs in our Professional Nail Dryer are designed for longevity, with an average lifespan of approximately 50,000 hours. This means that with regular use, the bulbs can last for several years, providing consistent performance and reliability.

Are Venvaro products safe for all skin types?

Yes, Venvaro products, including our nail dryer, are formulated to be safe for all skin types. However, it is advisable to perform a patch test if you have sensitive skin or a history of allergies. Always follow the manufacturer's instructions for use to ensure safety and effectiveness.

What is Venvaro's return policy?

Venvaro has a 14-day return policy. To be eligible for a return, items must be unused and in their original packaging. If 14 days have passed since your purchase, we cannot offer a refund or exchange. For more details, please refer to our return policy.

How can I track my order?

Once your order has been shipped, you will receive an email containing your tracking number. This allows you to monitor the progress of your shipment until it arrives at your designated address.

What shipping options are available?

Venvaro offers multiple shipping options, including international standard shipping. All shipping methods provide tracking numbers to ensure that you can monitor your package as it travels to your doorstep. Delivery times may vary based on your location.

What should I do if my product is defective?

If you receive a defective product, please contact our customer service team within the return period. We will guide you through the process of returning the item and obtaining a replacement or refund, depending on the situation.

Can I change my order after it has been placed?

Once an order is placed, it is processed quickly to ensure timely delivery. Therefore, changes to the order may not be possible. If you need to make adjustments, please contact our customer service as soon as possible, and we will do our best to assist you.